Question 1

What is the WhatsApp Business API?

Accepted Answer

It is the official version of WhatsApp for businesses that need to send bulk messages, automate chats and integrate WhatsApp with their systems — safely and at scale, unlike the basic WhatsApp Business app.

Question 2

Will my number get banned for bulk messaging?

Accepted Answer

No. With the official API and approved templates, you can message at scale safely. We handle the setup the right, compliant way.

Question 3

Can I get the green tick verification?

Accepted Answer

Eligible businesses can apply for the official verified green tick, and we guide you through the process.

Question 4

Do you also offer bulk SMS?

Accepted Answer

Yes. RichSol has provided bulk SMS services for over 16 years and offers it alongside WhatsApp as a reliable backup channel.

Question 5

How fast can I start?

Accepted Answer

Once documents and templates are ready, accounts can typically go live quickly. Book a demo and we will map the exact timeline for you.