Our Marketing Automation Process
Automate your marketing across SMS, WhatsApp, voice and email from one platform
Map Journeys
We map your key customer journeys and trigger points
Build Workflows
We design drip flows, triggers and segments
Integrate
We connect your CRM, store and data sources
Launch
Automated journeys go live across channels
Optimise
We refine timing, content and segments using results
Get Quote Instantly
Form submission made easy – get your quote right away!
Download Your Quote
Why Choose RichSol for Marketing Automation?
India's marketing automation company that owns SMS and WhatsApp infrastructure — fewer vendors, faster results
We Own the Messaging Stack
Omnichannel Workflows
CRM & Store Integration
SME-Friendly
No-Code Where Possible
16+ Years in Messaging
Marketing Automation Features
India's marketing automation company that owns SMS and WhatsApp infrastructure
Visual workflow and trigger builder
Audience segmentation and personalisation
Omnichannel: SMS, WhatsApp, voice, email
CRM/ERP/e-commerce integration
Journey analytics and reporting
Explore Related Services
Client Success Story
Case Study
An online store recovered very few abandoned carts because reminders were sent manually, if at all. We built an automated recovery flow that sends a WhatsApp message, then an SMS, then an email at set intervals after a cart is abandoned. With no extra staff effort, recovered carts and repeat purchases climbed — because the right reminder reached customers on the channel they actually check.
“Our follow-ups now run themselves across WhatsApp and SMS. We stopped losing carts to forgetfulness.”
— E-commerce Lead, Indian online store